About the PCN Billericay Primary Care Network (PCN) consists of practices that were experiencing increasing operational challenges due to the high volume of incoming prescriptions and clinical documents. Daily workloads were becoming unmanageable, leading to administrative pressure, delays, and reduced capacity for patient-facing activity. The Challenges Struggling with the sheer volume of prescriptions and repeat […]
Introduction Formerly known as the Ashtons Virtual Hub, our large, multi-disciplinary team is purpose-built to support primary care providers in tackling the evolving challenges around capacity, access, backlog, new care models and workforce development. We’ve been supporting West Devon Primary Care Network since 2021 – with transformative results. The Challenge Covering a rural population of […]
The challenge In September 2023, we were approached by Abbey Surgery, Tavistock, for expert support to improve practice performance against the heart failure pathway. The fundamental aim was to prevent avoidable hospital attendances and improve patient health outcomes and experience, against a backdrop of capacity challenges faced by the practice. This would be achieved by ensuring […]
